Shipping policy

Effective Date: July 23, 2026

Thank you for shopping with Zehit. We are committed to delivering your orders safely, efficiently, and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver your purchases from Zehit.

Please review this policy carefully to understand our shipping procedures.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

  • Orders are processed on business days only, excluding weekends and public holidays.

  • Processing times may be slightly extended during peak shopping periods, promotional campaigns, or holidays due to increased order volumes.

Once your order has been processed and shipped, you will receive a confirmation notification with available tracking details.

Shipping & Delivery

Zehit currently ships to locations available during checkout.

Delivery times may vary depending on:

  • Your delivery location

  • Product availability

  • Selected shipping method

  • Courier service conditions

Estimated delivery times are provided as a general guideline and are not guaranteed. Delays may occur due to circumstances beyond our control.

Shipping Charges

Shipping fees are calculated automatically during checkout based on:

  • Your delivery location

  • Order size and weight

  • Available shipping options

Any free shipping promotions or special delivery offers will be displayed clearly on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation containing tracking information (where available).

You can use the tracking details provided to monitor your shipment progress.

Delivery Delays

While Zehit works to ensure timely delivery, delays may occur due to factors outside our control, including:

  • Courier delays

  • Weather conditions

  • Customs processing

  • Public holidays

  • High order volumes

  • Incorrect or incomplete shipping information

Zehit is not responsible for delays caused by external circumstances or shipping carrier issues.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Please carefully review your:

  • Name

  • Delivery address

  • Contact number

before completing your order.

If incorrect information is provided and the order cannot be delivered, additional shipping charges may apply for reshipping the package.

Failed Delivery Attempts

If delivery cannot be completed due to:

  • Customer unavailability

  • Incorrect address details

  • Failure to respond to courier communication

the courier may attempt redelivery or return the package.

Any additional charges required for reshipping, handling, or delivery attempts may be the customer's responsibility.

Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or different from the item ordered, please contact Zehit customer support within 30 days of delivery.

Our team will review your request and assist you according to our Return & Replacement Policy.

Lost Packages

If your package appears to be lost during transit, please contact our customer support team.

Zehit will work with the shipping carrier to investigate the shipment status and assist in resolving the issue where possible.

Customs & Import Duties

For international shipments, customs duties, taxes, or import charges may apply depending on your country's regulations.

Any applicable customs fees, taxes, or import duties are the responsibility of the customer unless otherwise stated by Zehit.

Contact Us

If you have any questions regarding your order, shipping status, or delivery process, please contact our customer support team.


Our team will be happy to assist you with your shipping-related concerns.